Frequently Asked Questions from our customers. Read now.
How do I enter a shipping address?
In the checkout step, you must be fill the Billing Address and we ship the order to that address.
If you want to ship the order to the different address, please add the note when placing the order.
What payment methods can I use?
You can use these payment methods Visa, PayPal, American Express, Master Cards.
What are the delivery charges?
Oh Yeah! Worldwide FREE shipping available.
How can I get offer of bulk amounts?
Contact us on Email with product you’re willing to buy bulk as well as bulk quantity you need.
Is VAT charged?
No, import duties, taxes are not included in the item price. Those are buyer responsibility. You can check that with your country’s customs, before purchasing the items.
Can I cancel my order?
We accept the cancel, within 12 hours of ordering. Please contact us on Email. There won’t be any charges. Once the order has been shipped, you will have to pay for return shipment.
What happens if my order is received damaged or incomplete?
Sorry your order hasn’t arrived as it should have. Please contact us on Email.
To speed up the process make sure you include:
Your order number
Your full name and email address
Details of the missing or damaged products
A photo of any damaged items
Pet Store is an online store selling pet foods, toys, accessories, vitamins and care products. Buy the best brands with us.
1234 Street Name,
San Francisco, CA 94220
Mon – Fri: 10am – 8pm
Sat: 10am – 4pm
Sun: 10am – 6pm